Human Change Management - Lausanne & Geneva

Boost your change muscles

The secret of change is to focus all of your energy not on fighting the old, but on building the new.

What is human change management?

Human Change Management is a structured approach to manage the people side of change, as a way of driving greater success on your key strategic projects to help you build your organization change capability and reduce costs over the long term. While projects design and build your new technical solutions, the change effort focuses on helping your teams adopt and use those new solutions from the very beginning to the longer term.

At Follow the Flow, we consider Human Change Management as a way of respecting people deep into their core needs to initiate a transformation they have more or less chosen. From our perspective, Human Change Management relies on organizations’ humanity and consciousness.

What does a change manager do?

Watch a short report explaining what is Human Change Management and how we work at Follow the Flow. Video displayed by Swiss Television, RTS 19:30, January 8th 2020 (French only, start 26:38)

Why to manage change?

Integrating Human Change Management to your projects will enable you to:

Create value out of changes that get adopted and used from the start.
Increase the likelihood of your projects success and mitigate their critical risks.
Capture the people-dependent ROI (return on investment) of your projects.
Reduce change fatigue and manage change complexity within your organization.
Treat your people right and coherently walk the talk while leading your changes.

How will we manage change?

When we Follow the Flow together, we travel through our spiral, until you consider your future situation is fully achieved and we can close the change effort. Here are a few typical activities that we could perform together:

Calibrate our change effort and determine your best change strategy to achieve your project ROI.
Assess your people and organizational readiness for change through different lenses (ADKAR, leadership, risks, etc.).
Determine the key milestones we need to achieve our objectives and clarify how we will know that those steps are effective when we get there.
Engage and empower your managers to create trust and desire for the coming changes within their teams.
Prepare, and support your teams for them to successfully transition to their new normal.
Communicate, train and…stop and breathe regularly to take stock on where we are before resuming our change effort.
Gather feedback across the organization and act up on it through reinforcing or correcting actions to anchor the change as the new normal.

Follow the Flow can support you through the whole change process or at different times, for specific activities where you would feel more comfortable relying on external change expertise. We can come to support you on your must-win project or collaborate to a broader approach of improving your organization change capability. Last but not least, we can support any type of project…as long as people are involved into it.

Human Change Management - Lausanne & Geneva

Boost your change muscles

What is human change management?

What does a change manager do?

Why to manage change?

How will we manage change?

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